Privacy Policy – SIGSCAN

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to: nickname, profile picture… The information that we request will be retained by us and used as described in this privacy policy.

The app does use third party services that may collect information used to identify you.

Link to privacy policy of third party service providers used by the app

Sentry

Location Data

The SIGSCAN mobile app can collect the geographic position of
the device (both approximate and precise location) as part of its
equipment-tracking feature.

When a user turns this feature on in the app settings, the app
periodically scans nearby Bluetooth (BLE) tags and records the
position of the device at the time of the scan. Each record
contains a device identifier, a timestamp, the position of the
device (latitude, longitude and accuracy) and the list of tag
identifiers detected nearby. These records are sent to the
SIGSCAN server of the organisation the user belongs to, so that
tagged equipment can be located across its sites.

This collection continues while the app is in the background or
the screen is off, and resumes after the device is restarted.
This is why the app asks for the « Allow all the time » location
permission. A permanent notification is displayed on the device
for as long as tracking is active.

The feature is disabled by default. It is turned on explicitly by
the user in the app settings and can be turned off at any time
from the same screen. The location permission can also be revoked
at any time in the Android system settings. When the feature is
off, no position is collected.

Location data is never sold, and is never shared with third
parties for advertising, profiling or any other purpose unrelated
to equipment tracking. It is stored on the SIGSCAN instance of
the customer organisation and kept according to the retention
rules described in this policy.

Log Data

We want to inform you that whenever you use our Service, in case of an error in the app we collect data and information (through third party products) on your device called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service;

  • To provide the Service on our behalf;

  • To perform Service-related services; or

  • To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Account Deletion & Data Retention Policy

If you created an account in SIGSCAN app, you can request to delete this account  by sending us an e-mail at: sigscan@contact.eu

Please remember that we may need to retain certain data for legitimate reasons such as security, fraud prevention or regulatory compliance.